We respect your right to privacy.

 

 

 

 

Privacy Policy

Ottawa Home Improvements (OHI) complies with Canada's Privacy Act. We are committed to protecting the personal information you provide when you make a purchase, use our services, participate in events or subscribe to newsletters or our online community.


Collection, Use, Disclosure and Retention:

Data Collection
The personal information that you voluntarily provide to OHI is protected under the provisions of Canada's federal privacy legislation.  Depending on the nature of the transaction, OHI generally collects your name, address (postal and electronic), phone number and payment information related to transactions, newsletters, information mailings and service appointments.  OHI may collect demographic information such as your date of birth, gender and language preference for external use only when required by outside institutions or the law and only where you have specifically authorized us to obtain and share such information.

Use
In order to provide you with these special offers and other advantages, OHI uses your information to:

 
  • respond to your inquiries
  • provide you with our newsletters and brochures
  • conduct authorized financial transactions
  • administer contests and promotions
  • notify you of special events and sales
  • generate statistics for internal use only

Disclosure
Your personal information will  not shared, sold, rented, traded, or otherwise disclosed to any outside third party without your consent or where authorized and or required by law. OHI uses external services and suppliers to assist it in various functions such as delivering our email newsletter. Through agreements with these partners and their commitment to protect your privacy, please know that your information is managed as to the standards outlined above.

Retention
Personal information is retained by OHI only as long as required by law or as is reasonable to fulfill the purposes for which it has been collected.

Protection of Children's Personal Information
We do not knowingly collect personal data from children.

Website & Monitering Usage
Any personal information gathered by the OHI about visitors to our website is not provided to third parties. OHI gathers information on the use of our sites through site-traffic data captured in standard web logs and feedback. From time to time "cookies" are employed to help us understand how our site is being used. We do not share, sell, rent or trade your personal information to others. OHI may compile and provide aggregate statistics about on-line visitors, customers, sales, traffic patterns and related site information to third parties but these statistics will not include any personally identifying information. You may update or remove your name from the list or send us your comments and questions by contacting us.